Frequently Asked Questions

We typically see 99% of orders arrive within 5-7 business days.

We dispatch all orders within 48-72 business hours if your items are in stock.

If ordering over a weekend please note your order will not be dispatched until Monday or next working day.

We'll send you a confirmation email once your order is dispatched from our warehouse.

Yes, we do!

Yes postage is always free for all orders - regardless of size.

Full tracking is provided for all orders.

Please contact us at info@designedbytaylor.ca with your order number.

We care deeply about our impact on the planet and strive to minimise wastage when possible. We re-use packing paper and boxes, so you may receive a recycled box.